IT MANAGEMENT
IT Service Delivery Management
Wyvern provides the gamut of IT Service Delivery Management: service identification and documentation, service design and implementation, service delivery management including incident and problem management, change management, procurement management, vendor management, and much more. Wyvern will tailor its service delivery model based on industry best practices, leaving out IT functions and roles that may not be necessary for you.
Wyvern can help manage your IT department so you don't have to, regardless of whether it is insourced, outsourced, centralized, or decentralized.
Project Management
Wyvern can provide project and portfolio management services to ensure projects are designed and executing in alignment with business priorities.
Wyvern project management resources understand that projects should be about delivering, not spinning wheels on excessive administration and communication. We focus on mitigating realistic and probable risks to budget, scope, and schedule, while maintaining agility with our custom light project management framework.
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